Privacy Policy

ePhix Privacy Policy


Introduction


ePhix is committed to protecting your privacy and ensuring that you have control over your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you use our ePhix app.


What Information We Collect


We collect the following types of information:


Personal Information


Your name, email address, phone number, and device information (including device ID, operating system, and location data).


Usage Information


Your activity on the ePhix app, including the services you use, the time and date of your activity, and any search terms you enter.


How We Use Your Information


We use your personal information to:


Provide Services


To provide you with our repair services, including technical support and customer service.


Improve Our App


To improve our ePhix app and services, by analyzing user behavior and preferences.


Communicate with You


To communicate with you about our services, promotions, and events.


Detect and Prevent Fraud


To detect and prevent fraud and unauthorized access to our app.


Comply with Legal Obligations


To comply with legal obligations and government regulations.


How We Share Your Information


We share your personal information with:


Third-Party Service Providers


We share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. We require these service providers to keep your information confidential and secure.


Law Enforcement and Government Agencies


We may share your personal information with law enforcement or government agencies if we believe it is necessary to comply with a legal obligation or government request, to protect the safety and security of our users, or to prevent illegal activities.


Mergers and Acquisitions


In the event that ePhix is acquired by or merged with another company, we may transfer your personal information to that company as part of the transaction.


Security of Your Information


We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures to protect your information, including encryption, firewalls, and secure servers.


Your Choices


You have the right to:


Access and Correct Your Information


You can access, correct, or delete your personal information that we have collected.


Limit or Opt-Out of Communications


You can choose to limit or opt-out of certain types of communications from us, such as promotional emails or push notifications.


Contact Us


You can contact us at ephix.gr@gmail.com to exercise these rights or to ask questions about our privacy practices.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our information practices. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on our ePhix app before the changes are effective.


Contact Us


If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at ephix.gr@gmail.com.


OAuth-Specific Requirements


Data Retention


We will retain your personal information for as long as necessary to provide our services to you, and for a reasonable period of time thereafter.


Data Deletion


You can request that we delete your personal information at any time.


Data Portability


You can request a copy of your personal information in a machine-readable format.


Third-Party Requests


We will not share your personal information with third-party apps or services without your explicit consent.


By using the ePhix app, you agree to the collection and use of your personal information as described in this Privacy Policy.